We try to ship all orders within 48 hours: Monday - Friday 9am - 5pm EST.
If there will be a delay we will contact you. Some of our items are made to order and can take 1-2 weeks to create.
We use the following carriers to deliver our orders:
Our standard shipping option is USPS Priority. Orders that are received before 3pm and are in stock will ship the same day. Domestically this take 2-3 days from the date that this item is shipped. Some items may require signature upon receipt.
If ordered before noon FedEx ships same day. After 12:01 ships the next business day. Due to our rural location there is no later FedEx pickup available.
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.
Our standard shipping is Post Office Priority Mail within the USA. It is $9.00 for orders under $100 and Free Standard Domestic Shipping on orders over $100. Before the final checkout page you will be shown what the shipping options are, where you can choose FedEx or Post Office.
International shipping is listed at $65 and Standard International shipping is not free regardless of purchase amount. A portion of the international shipping fee will be refunded if the actual cost of the shipping is lower than the amount charged.
Ordering internationally may incur import taxes or fees. These are taxes assessed and collected by the country the item is shipped to. The buyer is responsible for paying any taxes and fees. Walker Metalsmiths in no way controls or receives these funds and you will not be reimbursed for them.
If an item is not in stock and goes on back order we will notify you by email or phone what the expected timeline to receive your order will be and you will have a chance to cancel your order if you decide to.
What will my package look like when it arrives?